Privacy Policy

This privacy policy explains how Fokus Fotostudio Oslo collects, uses, and protects your personal information when you use our online platform and services. We are committed to protecting your privacy and handling your data in a transparent and lawful manner, in accordance with applicable data protection laws.

Information We Collect

We collect information that you provide to us directly when you interact with our site or services. This includes:

- Contact details such as your name and potentially address, provided when you make inquiries, book a service, or register on our site.

- Details about the services you are interested in or book, such as the type of photo shoot (portrait, commercial, event, etc.), preferred dates and times, and specific requests or requirements.

- Information related to payments, which may include billing details processed securely by third-party payment processors. We do not store full payment card details on our own systems.

- Content related to the services, such as photographs taken during a shoot.

We also automatically collect certain information when you visit our site:

- Technical information, including the type of device you use, operating system, browser type, IP address, and sometimes information about your visit such as pages viewed and the referring site.

- Usage data, such as browsing patterns, time spent on pages, and interactions with site features. This is typically collected using cookies and similar technologies.

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our services:

- To provide the services you have requested, such as booking and conducting photo shoots, editing photos, and providing access to final images.

- To process transactions and manage your orders and bookings.

- To communicate with you about your bookings, inquiries, services, and important updates.

- To manage and improve our online platform, including technical administration, troubleshooting, and data analysis.

- To ensure the security of our site and services.

- To comply with legal obligations and regulatory requirements.

Legal Basis for Processing

Our legal basis for collecting and using your personal information depends on the context in which we collect it:

- Performance of a contract: When processing is necessary to fulfill our obligations under a contract with you, such as providing a photo shoot service you have booked.

- Consent: When you have given clear consent for us to process your personal information for a specific purpose, such as subscribing to a newsletter (though we do not collect email addresses for newsletters within the scope of what we state here). Consent is also the basis for processing sensitive data like photographs if you explicitly agree to usage beyond the service provision (e.g., portfolio).

- Legal obligation: When processing is necessary to comply with a legal requirement, such as retaining records for tax purposes.

- Legitimate interests: When processing is necessary for our legitimate business interests (or those of a third party), provided these interests are not overridden by your data protection rights. This might include improving our services, preventing fraud, or ensuring network security.

Data Storage and Security

We store your personal information securely on our systems or with trusted service providers. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period for photographs may vary depending on the service and agreement but will not be kept longer than necessary or as agreed upon.

Your Data Protection Rights

Under applicable data protection laws, you have rights regarding your personal data. These include:

- The right to access: You can request a copy of the personal information we hold about you.

- The right to rectification: You can ask us to correct any inaccurate or incomplete information we hold about you.

- The right to erasure (the right to be forgotten): In certain circumstances, you can ask us to delete your personal information.

- The right to restrict processing: You can ask us to limit the way we use your personal information in certain situations.

- The right to object to processing: You can object to our processing of your personal information in certain circumstances, particularly where we rely on legitimate interests.

- The right to data portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another data controller where technically feasible.

- The right to withdraw consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Service Providers

We may share your personal information with trusted third-party service providers who perform services on our behalf, such as website hosting, payment processing, and cloud storage for photos. These third parties are required to process your data only in accordance with our instructions and applicable law, and they are subject to confidentiality obligations.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to collect information about your browsing behavior. Cookies are small text files placed on your device. We use them to help our site function properly, remember your preferences, and collect statistics about site usage. You can manage your cookie preferences through your browser settings.

International Data Transfers

Your information may be transferred to and stored in countries outside of your own, including countries outside the European Economic Area (EEA). When we transfer your data internationally, we take appropriate measures to ensure your information is protected in accordance with this policy and applicable data protection laws.

Children's Privacy

Our services are not directed at individuals under the age of 16, and we do not knowingly collect personal information from children under 16 without parental or guardian consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. For services involving children, such as family portraits, we process the child's image data based on the consent of the parent or guardian.

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us:

Fokus Fotostudio Oslo
Thorvald Meyers gate 50
Oslo, 0555
Norway